Our goal at InTouch Health is to become the global healthcare leader in remote presence technology. We believe that this technology can and will improve the way healthcare is delivered across the world. Our team members are intensely focused on our vision and possess the creativity, drive, and experience to turn innovative ideas into real products. We thrive on the innovative process and our forward momentum inspires our teammates, customers, partners and shareholders alike.
We seek exceptionally talented and motivated people who are wildly passionate and committed to the things they do. We offer a competitive salary and benefits package and real opportunities for professional and personal growth. Please contact us if you are interested in learning more about employment opportunities at InTouch Health.
InTouch Health is a leading telehealth solution company enabling remote physician care anytime, anywhere. Our solutions are robust, secure, and provide excellent physician-patient experiences to maximize care and minimize response time, and ensure the right doctor makes the right treatment decision every time.
Healthcare organizations recognize that changes are needed to increase the access to and the quality of care that patients receive, while reducing costs in the face of ever changing regulations. Telehealth has been confirmed as a strategic initiative that Integrated Delivery Networks (IDNs) must implement or expand now to drive that paradigm shift. InTouch Health and the Account Executive (AE) are at the tip of the spear, uniquely resourced to provide IDNs with the dedicated network, medical devices, apps, workflow, business intelligence, and services to scale telehealth to the broadest range of patients anywhere, anytime. The Account Executive is responsible for driving IDNs and hospitals into adoption to or expansion of their telehealth services, throughout their enterprise, through partnerships with InTouch Health. Upon implementation of InTouch’s solutions, the Account Executive is responsible for driving high client satisfaction. This includes but is not limited to training, clinical program expansion, business intelligence reporting, and ongoing project management.
Develops, manages and performs all direct sales activities to establish and manage new and existing accounts within the assigned territory to achieve 100% or greater of sales plan
Serves as primary business contact to collaborate with clinicians, administration, IT, and executive leadership within the prospect/customer setting to drive implementation and timelines
Conduct Executive Presentations to drive visionary, enterprise-wide solutions, maximizing patients’ access to high-quality, cost-effective care, anywhere - while building customer brand
Meet with key physicians, identify needs, present ITH’s solutions, close for active support
Present ITH’s solutions to IT; gain their support; onboard them during implementation
Provides billable training to physicians, IT, and others during and after initial implementation
Identify opportunities to expand into new service lines and locations and improve Workflow
Build Physician Capacity Management (PCM) revenues through collaboration with PCM Team and customer
Confirm high level of customer satisfaction through successful QARs, D&A’s, quarterly Business Reviews and Contract Renewal Meetings at both host and spoke sites
Leverage salesforce.com to prepare sales forecast and manage pipeline of sales opportunities and activities is accurate and sufficient to meet sales quota.
Completes routine sales activity reports and progress calls with leadership
As part of a region team, contributes to maximizing sales productivity and product adoption
Knowledge, Skills & Ability
Visionary – the ability to consult, gain consensus, and drive action based on benefits, both tangible and intangible, both short-term and long-term
Challenger - the ability to drive a “change of behavior” concept sell that is premised on a system solution and process (not a single user or “me too” product sale)
Selling from a position of strength:
Must be the expert and to lead the customer through a change paradigm
Must be comfortable setting appropriate expectations with a prospective customer
Must be capable of conducting both a C-suite level top-down sell with healthcare executives and a bottoms-up physician champion sell –candidate needs to link these two in the sales process
Comfortable meeting face-to-face with the economic decision maker (CMO, COO or CFO) and fully understanding the customer’s decision making process.
Background selling high-value solutions >$1MM
Strong written and verbal communications skills
Demonstrated management skills (people, time, sales, and project)
4 year degree or equivalent experience.
Minimum 5 years’ of demonstrated sales success in medical device, software, or other enterprise-wide products or services
Able to obtain vendor clearance through providers such as RepTrax, Vendor Clear etc.
High working knowledge of PC based applications (salesforce.com, Excel, and PowerPoint)
C-Suite and Operating room sales experience are a plus
Proof of successful sales track record
Home office based
Extensive travel (80%) throughout territory is required
Customer sites, specifically hospitals including the ER, ICU, OR, Clinics, patient recovery wards, and administrative offices
Be able to move/lift demonstration equipment (Crated products: 250 lbs with wheeled assistance, boxed equipment and related tools: up to 50 lbs.)