Our goal at InTouch Health is to become the global healthcare leader in remote presence technology. We believe that this technology can and will improve the way healthcare is delivered across the world. Our team members are intensely focused on our vision and possess the creativity, drive, and experience to turn innovative ideas into real products. We thrive on the innovative process and our forward momentum inspires our teammates, customers, partners and shareholders alike.
We seek exceptionally talented and motivated people who are wildly passionate and committed to the things they do. We offer a competitive salary and benefits package and real opportunities for professional and personal growth. Please contact us if you are interested in learning more about employment opportunities at InTouch Health.
InTouch Health is a leading telehealth solution company enabling remote physician care anytime, anywhere. Our solutions are robust, secure, and provide excellent physician-patient experiences to maximize care and minimize response time, and ensure the right doctor makes the right treatment decision every time.
Under the general direction of the Area Sales Director, the Region Account Manager is a vital part in making sure that healthcare organizations are positioned for success. The Region Account Manager is responsible for supporting and managing all client needs after contract closure. This includes but is not limited to; customer needs analysis, clinical program development, leading the implementation process and ongoing project management. The Regional Account Manager will work closely with the Regional Sales Director and Product Specialist during all points of the sales process and account management.
Defines need and provides necessary initial on-site customer training including physician and support staff
Assesses customer confidence and competence while actively advancing accounts toward achieving independence and full utilization of ITH technology
Demonstrates a high level of skill and effectiveness in customer training activities
Develops and maintains collaborative and value-added relationships with customers and ITH colleagues
Communicate regularly and effectively with other ITH colleagues including Sales and Product Specialist teams
Manage all relevant customer information and distribute as needed
Demonstrate a high degree of personal organization and effective management and utilization of marketing material and training tools
Demonstrates and maintains a high degree of technical understanding of ITH products and related wireless tools and technologies
Demonstrates strong team commitment and positive attitude among colleagues
Knowledge, Skills & Ability
Candidates will possess acute care hospital experience in management role either clinical or non-clinical
Detailed understanding of the operational workings of multiple clinical environments throughout healthcare organizations
Prior experience with implementing or managing complex projects from concept through to completion
Strategic thinking skills
Managed complex customer relationships and customer support
Active listening and probing skills
Highly organized and able to effectively manage and prioritize multiple projects simultaneously
Able to work independently
High energy level and positive ‘can-do” attitude
Demonstrates confidence and leadership abilities
Flexible to unexpected client requests/ needs and enjoys working in an entrepreneurial environment
2 years working in Acute Care Hospital
RN with program/project management experience in acute care setting, or
Manager (non-clinical) department/service line in acute care setting.
Working environment is in a home office setting. Extensive travel is required
Must be able to push/move/transport robots, weighing over 200 lbs with wheeled assistance