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BI Analyst

InTouch Health is the leading telehealth solution company enabling specialist physician care anytime, anywhere.  Our team members are intensely focused on our vision and possess the creativity, drive and experience to turn innovative ideas into market-leading products and services.

We value team players who are agile enough to jump into most projects, collaborating with a variety of teams: engineering, product management, and senior stakeholders who rely on us to translate raw data into insights and actionable product improvements.

The perfect candidate will be curious, open to learning, collaborative, and have a positive attitude - someone who is more apt to saying “yes” or “I will find a way”, and is eager to dig-into the data.  You’d need to be comfortable with Excel, and having experience with SQL or other programming languages would set you apart, but is not required.  We work hard, solve challenging problems, deliver unique insights, and have fun doing it!

Responsibilities

  • Perform regular data analysis, including generating ad-hoc reports using Microsoft tools
  • Generate quarterly and monthly standard customer usage statistics reports, using in-house tools, Excel, and Salesforce
  • Be the first to explore new data sets, improve their quality and support our data engineers as content expert to ingest data into Data Warehouse (DW)
  • Collaborate cross-functionally to support data and reporting automation
  • Support data-systems integration by managing, entering, and maintaining data-set links
  • Manage a self-directed research project. Past projects include: Collecting operations data, Researching and prototyping alternative BI tools and platforms, and presenting new insights to senior leadership

Requirements

  • Bachelors of Science, in Technology or Engineering degree
  • Strong analytical, written and verbal communication skills required
  • Experience with Excel, pivot tables, and complex spreadsheet analysis desired
  • Team player

Working Conditions

  • Normal office environment

Notes

For the qualified candidate, InTouch Health offers competitive compensation, medical, dental and vision benefits, paid time off, 401(K) and stock options. InTouch Health is based in sunny and beautiful Santa Barbara, California.

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